Refund policy
Return Policy
Return Window
We accept return requests within 7 days of delivery.
Please note that original shipping charges are non-refundable.
Return Eligibility
To be eligible for a return, items must be in their original condition: unworn, unused, with all tags attached, and in their original packaging. A receipt or proof of purchase is also required.
To start a return or exchange, please log in to your order account.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If your item arrives damaged or defective, or if you receive the wrong item, please contact us as soon as possible so we can resolve the issue.
For these cases, you will not be charged return shipping costs or restocking fees.
Non-Returnable Items
Sale items, items marked as final sale, and custom or personalized items are non-returnable.
If you have questions about whether your item is eligible for a return, please contact us before sending it back.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method. Please allow additional time for your bank or credit card company to process the refund and post it to your account.
Returns for reasons unrelated to damaged, defective, or incorrectly shipped items
For returns due to customer preference or other reasons unrelated to an issue with the item, the following costs will be deducted from your refund:
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A restocking fee
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Return shipping costs to our warehouse
Original shipping charges are non-refundable.
Shipping and Address Errors
Customers are responsible for providing accurate and complete shipping information at checkout. Please double-check your shipping address before placing your order.
If a package is returned to us due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply to reship the order.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We will do our best to update the address before the order ships, but changes cannot be guaranteed once the order has been processed or shipped.